Effective Date: 01 December 2024
Business Name: CoreWorks
Website: https://yourcoreworks.com/
Location: Toronto, Ontario, Canada
1. Introduction
CoreWorks (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book classes, or engage with our services online or in person.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Register for or book a class, workshop, or private session.
Subscribe to our newsletter or marketing emails.
Fill out forms, surveys, or contact us directly.
Make a purchase through our website or in-studio.
This may include:
Personal Identifiers: Name, email address, phone number, and billing information.
Account Information: Username, password, and booking preferences.
Payment Details: Credit card or payment method information (processed through secure third-party providers).
Health Information If you choose to share physical limitations, injuries, or preferences relevant to your Pilates practice.
We also automatically collect non-identifiable data, such as browser type, device information, and general website analytics (via tools like Google Analytics).
3. How We Use Your Information
We use your personal information to:
Process class bookings and payments.
Manage your account and provide customer service.
Send class reminders, updates, or schedule changes.
Communicate promotions, offers, or newsletters (you may unsubscribe at any time).
Maintain the safety and quality of our studio experience.
Comply with legal and regulatory obligations.
4. Consent
By providing personal information, you consent to its collection, use, and disclosure as described in this policy.
You may withdraw your consent at any time by contacting us at [email protected] you but doing so may affect our ability to provide you with services.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data with:
Service Providers: Such as booking platforms, email marketing tools, and payment processors, for business operations.
Legal Authorities: If required by law, court order, or regulatory request.
All third-party partners are required to maintain confidentiality and data security standards consistent with PIPEDA.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
When no longer needed, your information will be securely deleted or anonymized.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no online platform or transmission is 100% secure.
8. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and analyze usage trends.
You can disable cookies in your browser settings, though this may affect some website features.
9. Access and Correction
You have the right to access, correct, or update your personal information at any time.
To do so, please contact us at [email protected]
10. Links to Other Websites
Our website may include links to external sites.
We are not responsible for the privacy practices or content of other websites.
11. Children’s Privacy
Our services are intended for individuals aged 16 and older. We do not knowingly collect information from minors without parental consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes. The updated policy will be posted on our website with a revised effective date.
13. Contact Us
For questions, concerns, or to access your information, please contact:
CoreWorks Pilates Studio
Toronto, Ontario, Canada
Email: [email protected]
Phone: 647 479 2537
